Standard Refund Policy
A player wishing to withdraw from an WHYS program before it has started may be eligible for a refund (less processing fees) unless it is stated there are no refunds for a program at time of registration. There will be no refunds issued after a program started, meaning it has had its first session OR, in the case of spring travel teams for Grade 5-8, team rosters have been announced. Exceptions will be considered on a case by case basis in the event of medical or extraordinary family issues.
Any requests for a refund after a program has started must be made in writing, explaining the reason for the refund. The WHYS Board will act on the request and, based on the circumstance, may elect to refund the full or partial registration fee, less any late fee, affiliated organization fee and/or any uniform cost where applicable. We reserve the right not to offer a refund. Some programs have a no refund policy.
The request must be directed by email to:
Please put “Refund Request” in the subject line.
A $25 minimum processing charge will be incurred for each and every refund processed. Additional charges can and may be added depending on the program. Your request will take 2-4 weeks to process.